Bausch Health

  • Clinical Education Specialist - Central (Solta)

    Location US-TX-Dallas
    Job ID
    10992
    Category
    Sales - Other
    Pos. Type
    Full Time
  • Overview

    Bausch Health Companies, Inc. is a diverse and decentralized pharmaceutical company that is committed to focusing on our key stakeholders while delivering consistently high performance.  Our values provide the overall direction for our company, and provide us with the tools necessary to rise to any challenge by leveraging our collective hard work and effort along with our unwavering competitive spirit.  These values help us set goals based on our organization’s potential and what we hope it will become.

     

    Solta Medical a Bausch Health Companies is a global leader in the medical aesthetics market providing innovative solutions with proven efficacy and safety backed by over 10 years of clinical study and research. The company offers aesthetic energy devices for skin resurfacing and rejuvenation, acne reduction, body contouring and skin tightening, as well as tools and accessories to optimize the latest liposuction techniques. The Solta Medical portfolio includes the well-known brands Thermage®, Fraxel®, Clear + Brilliant®, Liposonix®, Isolaz®, CLARO®, VASERlipo™, VASERshape™, VASERsmooth™, VentX®, PowerX®, and Origins™, which collectively make up a comprehensive platform to address a range of aesthetic skin and body issues. More than two and a half million procedures have been performed with Solta Medical's products around the world.

    Responsibilities

    The Clinical Specialist will manage clinical operations in their assigned territory. This will include product installation and training to customers, clinical complaint management, field sales support and continuing education, with the overall goal of achieving company sales objectives within their regions while maintaining the efficacy.

    Note: The following is meant to be representative but not necessarily all inclusive of the duties and responsibilities for this position title.

     The Clinical Specialist has general responsibilities for all aspects of customer training management in the assigned territory.   This includes meeting with regional sales team and assisting with achieving the territory sales quotas and objectives.

    • Deliver customer training on company equipment using demonstrated ability to effectively perform installation and training sessions. Develop proficiency through comprehensive home office and field training, and administer customer training per the installation and training presentations, Quick Start Guides, and available resources using the currently approved treatment parameters. Implement effective follow-up training to ensure and monitor efficacy, while developing physician(s) and staff advocates within the practice. 
    •  Manage territory clinical operations with regards to reinforcing good clinical practice, investigating and resolving clinical complaints, and maintaining sales organization education standards.
    • Support sales organization practice marketing efforts to drive sales of treatment tips to ensure accounts within territory are performing the required internal and external promotion for device procedures. Support capital representative for regional sales related activities when needed, i.e. clinical evaluations, demos, workshops. Time management is essential, especially towards the end of month/quarter/year. 
    • Support S.M.A.C. (Solta Medical Aesthetic Center) and customer clinical research activities as a field clinical research liaison. 
    • Maintain updated knowledge of the industry and competitive products, especially in the area of Laser/Energy devices.

    Secondary Responsibilities and Duties:

    • 60-75% travel required to customer accounts patient seminars trade shows workshops special events or other field co-travel.
    • Demonstrate a strong work ethic and represent Solta with high integrity, ethics, honesty, loyalty, and professionalism. Include professional standard of dress and courtesy at all times.
    • Maintain consistent communication with Regional Sales Manager, Regional Sales Director and sales team on all matters related to the territory. 
    • Completing clinical administrative responsibilities including, updating clinical account activities in Solta Medical’s computer customer database.

    Qualifications

      • RN, FNP, PA Esthetician or related license required
      • BA/BS preferred
      • 5+ years of industry experience
      • Minimum of 2 plus years work experience in a clinical or health care field. Experience in the cosmetic/aesthetic field is preferred.
      • Must have previous training experience in a clinical practice with experience positioning and promoting procedures within the practice to maximize utilization and sales.
      • Excellent communication skills (written/verbal) and interpersonal skills are required. Must have clear, confident oral presentation skills.
      • Strong organizational skills including the ability to plan effectively, and manage multiple, complex tasks simultaneously.
      • Ability to self-start, manage one's projects and responsibilities with minimal oversight.
      • Ability to effectively work independently with extensive travel.
      • Ability to assimilate highly technical and complex information quickly, and discuss at a high level with customers/colleagues.
      • Proficiency in MS Office applications including Outlook, Word, Excel and PowerPoint.

     

    Language and Verbal Skills Individual must have excellent verbal and written communication skills and a demonstrated ability to communicate clearly and professionally.

     Math Skills

    Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

    Analytical and Reading Skills Ability to read, analyze, interpret and assist in the creation and refinement of company procedures. Ability to define problems, collect data, establish facts, draw valid conclusions and report on findings.

    Physical Requirements While performing the duties of this job, the employee may be required to perform lifting tasks of up to 60 pounds for short durations.  Duties of this job may involve standing and/or walking for extended periods of time.  Duties also involve daily keyboard data entry.  Specific vision abilities required by this job include close vision.

     Work Environment The noise level in the work environment is usually moderate. Some work may be required to be performed in clinical laboratories, where the employee must employ standard techniques to protect against chemical and biological hazards

     Safety Solta Medical is committed to the health and safety of our employees. We expect that all employees will perform their responsibilities while maintaining a safe, cooperative, and productive work environment, thus ensuring the health and safety of themselves and others.

     

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